Cases & Testimonials

There are many reasons why more than 200 world-class brands have chosen
e-Dialog to support their e-mail marketing needs. We offer the proven solutions, expert know-how, and reliable services that are essential to success in today’s aggressive markets. Ask any of our clients why they love working with e-Dialog and you’ll hear them echo the same sentiments: dependable people supported by rock-solid technology and committed to delivering on our promises. But don’t take our word
for it – click a logo to read what clients have to say about e-Dialog and our solutions.

"The Relevance Trajectory is a fantastic innovation by e-Dialog. It's a great way to quantify the quality of e-mail and maintain a focus on all the components it takes to create relevance." Tim Maloney, Director of NFL Direct Marketing

"With e-Dialog’s advanced reporting and measurement tools, we are fully tracking campaign performance and have a better understanding of our customers. Furthermore, we now have the flexibility and production efficiency we need to focus more marketing and technical resources on other opportunities. We are confident that e-Dialog can further improve Boots’ e-mail campaigns, ultimately providing a first-class shopping and brand experience to customers." Brian Linnington, Managing Director, Boots.com

“The strategic and tactical ideas that e-Dialog share is an indication of how well they listen and understand our business. Their expertise is instrumental in helping American Eagle Outfitters achieve its objectives in the e-mail marketing space.” David Slavick, Senior Director, CRM, American Eagle Outfitter

"We’ve been very pleased with this program on several levels. The open rates were expected since we’re sending transactional messages, but the click-through rates on promotional content, including e-newsletter opt-ins, have been surprisingly encouraging and a great win for us. We’re now able to communicate service related messages more cost-effectively." Dawn Perry, Director of CRM, AvisBudget Group

"We selected e-Dialog because we were looking for higher levels of operational excellence and improved ROI in our e-mail programs. e-Dialog provides us with the advanced functionality and flexibility we need to implement more advanced e-mail campaigns and make our contact strategies much more effective." Bradford Matson, Chief Marketing Officer, Bluefly

"We are constantly looking to improve the relevance of our e-mails through personalization and automation. We selected e-Dialog to help us with this initiative and to execute our behavioral and trigger-based messaging." John Kosoff, Director of Direct Marketing, Wet Seal Inc.

"Customers expect SmartBargains.com to provide a fun and rewarding shopping experience, which is why we focus on delivering sophisticated, personalized, and highly relevant e-mail campaigns. Implementing targeted e-mail messages based on customer’s preferences and online behavior has enabled us to substantially increase order value as well as our revenue per recipient. Overall, our return on investment in e-mail marketing has increased dramatically, thanks in large part to e-Dialog’s solutions." Stephanie Brocoum, Sr. Marketing Director, SmartBargains.com

"Since we began working with e-Dialog, we’ve seen our year-to-year revenue growth increase from 15 percent to as much as 60 percent due to increased deliverability and higher volume. It’s a great feeling to know that I can pick up the phone and know I’m talking to someone who cares as much about my business as I do. " Erick Goss, Vice President of Marketing, Magazines.com